FPB Cable-Telecom crews will conduct planned maintenance service interruptions throughout the entire service area in an effort to upgrade equipment and migrate the existing internet and phone infrastructure from the current headend facility into the newly constructed cable-telecom headend.
The necessary service interruptions will occur Wednesday, September 21, Thursday, September 22 and Friday, September 23. All FPB internet and phone customers should only be impacted on ONE of the dates. It is possible that other services tied to FPB phone service may be impacted. Staff plans to minimize outages for as short a time as possible each date, but customers should plan on outages between 12:01am and 6am during the maintenance windows.
The upgrades and migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.
We appreciate patience during this necessary infrastructure maintenance.