Downtown office closed.
The Frankfort Plant Board is making big moves to improve the customer experience. This starts with moving operations to 151 Flynn Ave. on the East-West Connector. Opening day is Monday, June 19.
The downtown office, where FPB had been located for more than 50 years, closed its doors Thursday, June 15, for the last time.
The new facility offers amenities designed to increase convenience for customers – like drive-thru service, front door parking and a drop box for payments at the front turnabout.
The expanded indoor reception area includes a spacious cashier area and private customer service stations.
The community room is available for public use. It includes access to A/V presentation equipment, a commercial kitchen, public restrooms, and an outdoor terrace with picnic tables.
Office hours will remain the same at the new location, 7:45 a.m. to 4:30 p.m.
The South Route bus will stop at the new location every hour on the hour between 7 a.m. and 6 p.m., Monday through Friday.
Customers may also continue to make FPB payments at United Bank, Whitaker Bank and Republic Bank. Cycle 1 customers’ due date is the first of the month. Cycle 2 customers’ due date is the 15th of the month. Late payments will not be accepted at the bank locations.