Stop by our downtown office where our friendly, knowledgeable, and local customer service will gladly help you sign up for services, upgrade your services, review your account an more.

FPB Downtown Office
317 West Second St. | Frankfort, KY | 40601

Office Hours
Monday thru Friday 7:45am to 4:30pm

Call Anytime
(502) 352-4372




FPB Customers now have access to all of their FPB information - right at their fingertips with the my.FPB Customer Web Portal.

Login or create an account to manage all of your FPB services including paperless billing, detailed utility usage reports, payment history, bill view, billing notifications via email, text or phone.  Use your login to manage multiple accounts.



Ways to Pay

Searching for convenient ways to pay your FPB bill?  Here are our reliable and secure bill payment options.

Ways to Receive

We provide a variety of options for you to decide how you would like to receive your bill.

Ways to Manage

Take the guesswork out of your FPB bill. Our programs make paying your bill simple and manageable.



Save Some Green

Here is a collection of tips and ideas to conserve energy and water around the house. 

Water Savings
Lawn & Garden Savings
Energy Savings
KY Home Performance
Energy Star



Contact Us

If you haven't found what you're looking for on our site, or if you have questions, comments, or suggestions regarding FPB, we'd love to hear from you.   

Please take a few minutes to fill out the form on the right to tell us what's on your mind.  If you indicate you'd like an FPB representative to contact you, we'll make every effort to reply as quickly as possible.  

Fields marked with an * are required.  When you've filled out the form, press the Submit button. 

Name *
Please help us locate your account information by providing your FPB account number.
Would you like an FPB representative to contact you? *
If Yes, please leave a phone number where we can reach you.
If Yes, please leave a phone number where we can reach you.