FPB office to close early Thursday; non-pay disconnects postponed, late fee deadline pushed to Feb. 8

Due to the impending winter storm, FPB office lobbies will close at 10 a.m. on Thursday, Feb. 3, in order to ensure the safety of our customers and team. Customer service representatives will still be available by phone and online to assist customers.

Cycle 2 disconnections due to non-payment have been postponed, and the cycle 1 customer late fee deadline will be moved to Tuesday, Feb. 8, in order to give customers more time to pay. Customers are encouraged to stay safe and pay from home online via my.fpc.cc.