Boil Water Advisory 7/22/17

The Water Department of the Frankfort Plant Board advises to boil the water before drinking or using it for cooking. The advisory is in effect for the following area:

 

• 931 to 961 Leestown Ln

• 867 Wilkinson Blvd

 

A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main causedby Plant Board crews repairing a water main break.

 

This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the effected area is safe to drink. You will receive a notice when this advisory is lifted.

 

If you have any questions concerning the Boil Water Advisory please call 352-4372.

Boil Water Advisory 7/22/17

The Water Department of the Frankfort Plant Board advises to boil the water before drinking or using it for cooking. The advisory is in effect for the following area:

 

• 931 to 961 Leestown Ln

• 867 Wilkinson Blvd

 

A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main causedby Plant Board crews repairing a water main break.

 

This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the effected area is safe to drink. You will receive a notice when this advisory is lifted.

 

If you have any questions concerning the Boil Water Advisory please call 352-4372.

KyMEA meeting slated for July 26 in Louisville

The Kentucky Municipal Energy Agency (KyMEA) will hold its upcoming meeting on Wednesday, July 26, at 11 a.m. Eastern Time. The event will take place at the Embassy Suites in Louisville.

 

WHO:       The Kentucky Municipal Energy Agency

 

WHAT:      Monthly meeting

 

WHEN:      Wednesday, July 26, 2017

                  11 a.m. Eastern Time

 

WHERE:    Embassy Suites

                  201 South Fourth Street

                  Louisville, KY

 

Hydrant Flushing 7/20/17

The Frankfort Plant Board is conducting its annual hydrant flushing. Flushing is necessary to maintain the integrity and quality of the distribution system and to ensure hydrants are functioning properly. This will also allow FPB to obtain fire-fighting flow information, which is shared with the city and county fire departments.

We ask that motorists please use caution in the flushing area due to possible water in the roadway. Some discoloration may occur in your tap water. This is normal. If discoloration persists after running your faucet for a short time, please call 352-4372.

Hydrant flushing areas for July 20 are:

Stoneleigh Dr.

Westover Rd.

Steadmantown Ln.

Medical Heights Dr.

Kings Daughter Dr.

Physicians Park

Doctors Dr.

Garden Point Dr.

Cardwell Ln.

Old Station Rd.

FPB Board finalizes reservoir replacement plans

After 10 years of anticipating the necessity and considering input from engineering consultants, local residents and FPB staff, the Frankfort Plant Board finalized plans to replace the 130-year-old water reservoir including approving a roof design. At its monthly meeting Tuesday night, the board also approved a fence design to enclose the site at Tanglewood, appointed an ethics committee, approved rental rates for the community room and discussed a Customer Service Action Plan.

Since 2007, Strand Associates, an engineering consulting firm, has assessed the reservoir and staff has made interim repairs as the tanks have shown signs of seepage and slippage. Tonight the board voted to move forward with the previously approved 7 million-gallon pre-stressed concrete tank incorporating the 1/10th rise dome. This roof option does not add any costs to the estimated $4 million in tank construction costs. 

The board also approved installation of a new fence to enclose the reservoir site. The fence design, a seven-foot Black Aegis II fence on grade with ring detail and brick piers, was selected by the Tanglewood Neighborhood Association and accepted by the board.

Now that the fence design has been selected and approved, the next step of the process is to develop a landscaping plan. This will be presented at the board’s monthly meeting in August. After a planning review period, bidding and awarding the project contract and executing the contract, fence construction and landscaping is scheduled to be complete Oct. 2, 2018.

In other actions, the board created a three-member ethics committee and approved a financial disclosure form. The form requires board members, senior management and those involved in the procurement process at FPB to confirm that they have no financial interest in business dealings with FPB. The board appointed Steve Reeder, Paula Moore and Jill LeMaster to the Ethics Committee.

FPB’s new administration building includes a community room and kitchen that is available for rent to the public. In an effort to keep the costs low, the board approved rates that considered cost recovery only for cleaning expenses and no profit margin. The approved rental agreement consists of three rates: $100 for a half-day weekday, $150 for all day weekday and a $200 weekend daily rate.

At the May meeting, the board heard the results of a customer service survey, which indicated that 75 percent of FPB’s customers are satisfied overall with the customer service they’ve received in response to questions, problems or situations. The report also reflected that satisfaction with wait times to speak with a customer service representative was 54 percent, which was significantly lower than overall transaction satisfaction. Additionally, customer comments throughout the report suggested that wait times are often the reason for preventing overall scores from being higher.

In response, the board requested an action plan to address customer wait time and other efficiencies. At the July meeting, Customer Service Director Monique Avery discussed the prepared plan including 12 action steps to improve the overall customer experience. These steps include filling two vacant positions in the department, implementing online customer account actions, reviewing incoming call volumes, patterns and release codes that impact work time percentages, and implementing an electronic queuing system that will more efficiently route walk-in and phone customers.

The board appointed FPB General Manager Herbbie Bannister to represent FPB on the Kentucky Municipal Energy Agency (KyMEA) Board of Directors. It also appointed Assistant General Manager Hance Price as an Alternate Director. The board did not approve a confidentiality policy proposed by KyMEA.

Kelley Dearing Smith, Vice President of Communications and Marketing for the Louisville Water discussed the marketing plan for Louisville Pure Tap brand. This campaign accentuated that Louisville’s tap water is just as good, or even better than expensive, less-regulated bottles of water. FPB looks to follow this model to better promote Frankfort’s tap water.

Other board business included approval of agreement for Hosted PBX Service, approval of renewal of 5-year agreement with Killer Tracks for production music, approval of addendum to the Master Service Agreement with Spectrum to lease a 10-gigabit transport circuit and approval of agreement with Equinix to lease interconnections in the Equinix Data Center.

The board also approved an upgrade agreement with CenturyLink Communications for burstable internet bandwidth, approved an annual price contract for distribution transformers to Brownstone Electric Supply Company, and awarded contracts for conductors to Brownstone Electric Supply and Wesco Distribution.

The FPB Board of Directors’ next monthly meeting will be Tuesday, August 15, 2017 at 5 p.m. at the FPB administration building at 151 Flynn Ave in Frankfort.

Hydrant Flushing 7/18/17

The Frankfort Plant Board is conducting its annual hydrant flushing. Flushing is necessary to maintain the integrity and quality of the distribution system and to ensure hydrants are functioning properly. This will also allow FPB to obtain fire-fighting flow information, which is shared with the city and county fire departments.

We ask that motorists please use caution in the flushing area due to possible water in the roadway. Some discoloration may occur in your tap water. This is normal. If discoloration persists after running your faucet for a short time, please call 352-4372.

Hydrant flushing areas for July 18 are:

Bentwood

Twilight Trail

Leanordwood

Imperial Mobile Home Park

The Colony

Grandview Dr.

Versailles Rd.

Elkhorn Dr.

Butler St.

Hydrant Flushing 7/14/17

The Frankfort Plant Board is conducting its annual hydrant flushing. Flushing is necessary to maintain the integrity and quality of the distribution system and to ensure hydrants are functioning properly. This will also allow FPB to obtain fire-fighting flow information, which is shared with the city and county fire departments.

We ask that motorists please use caution in the flushing area due to possible water in the roadway. Some discoloration may occur in your tap water. This is normal. If discoloration persists after running your faucet for a short time, please call 352-4372.

The Meadows

Douglas Ave.

KSU

E. Main St.

Schenkel Ln.

Hydrant Flushing 7/7/17

The Frankfort Plant Board is conducting its annual hydrant flushing. Flushing is necessary to maintain the integrity and quality of the distribution system and to ensure hydrants are functioning properly. This will also allow FPB to obtain fire-fighting flow information, which is shared with the city and county fire departments.

We ask that motorists please use caution in the flushing area due to possible water in the roadway. Some discoloration may occur in your tap water. This is normal. If discoloration persists after running your faucet for a short time, please call 352-4372.

Hydrant flushing areas for July 7 are:

Commerce Blvd.

Jett

John Davis Dr.

Louisville Rd.

Collins Ln. Area

Public invited to landscape presentation July 11

FPB hosts US Army Corps of Engineers specialist to discuss landscape solutions.

FPB will host Keith C. Chasteen, Natural Resources Management Specialist at the US Army Corps of Engineers, Louisville District for a presentation, "Habitat Enhancement for Pollinators: Management strategies to reduce mowing and for providing other benefits." He will present projects the Corps has tackled and implemented in the area of landscape solutions. In many cases, these were difficult areas to maintain. By considering pollinators’ needs, they found solutions that also aided budget limits. After his presentation, he will take questions. The event is free and open to the public and will be held Tuesday, July 11 at 10 a.m. in FPB’s community room at 151 Flynn Ave. in Frankfort.

WHO:

Keith Chasteen

Natural Resources Management Specialist

US Army Corps of Engineers, Louisville District

WHAT:

"Habitat Enhancement for Pollinators: Management strategies to reduce mowing and for providing other benefits."

WHEN:

Tuesday, July 11, 2017

10 a.m.

WHERE:

FPB Community Room

151 Flynn Ave.

Frankfort, KY

 

Hydrant Flushing 7/6/17

The Frankfort Plant Board is conducting its annual hydrant flushing. Flushing is necessary to maintain the integrity and quality of the distribution system and to ensure hydrants are functioning properly. This will also allow FPB to obtain fire-fighting flow information, which is shared with the city and county fire departments.

We ask that motorists please use caution in the flushing area due to possible water in the roadway. Some discoloration may occur in your tap water. This is normal. If discoloration persists after running your faucet for a short time, please call 352-4372.

Hydrant flushing areas for July 6 are:

Chenault Rd.

Commerce Blvd.

Jett Blvd.

Tanglewood Subdivision

Juniper Hill Park

Louisville Rd.

Old Soldiers Ln.

Airport Rd.

Parkside Dr.

Leawood Dr.

Boil WaterAdvisory Cancelled 6/24/7

The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department forEnvironmental Protectionhas now canceled the Boil Water Advisory.

 

This Advisory was issued 6/22/17 due to the loss of pressure in the water main causedby Plant Board crews  replacing a tee and a valve.

 

The streets affected were:

• 593,594,600,610 E. Main St.

• 109,111 Allnut Dr

 

If you should have any questions or problems with normal service or water quality please call 352-4372.

Notice of Interruption of Water Service/Boil Water Advisory

On Thursday, 6/22/17, there will be an interruption of water service from 6 P.M. until 12 A.M. in the following areas:

·       593,594,600,610 E. Main St.

·       109,111 Allnut Dr

Immediately following there will be a Boil Water Advisory.

A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews replacing a tee and a valve.

This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink. You will receive a notice when the advisory is lifted.

If you have any questions concerning the Boil Water Advisory, please call 352-4372.

FPB Board takes care of business at June meeting

FPB’s June Board meeting was chock full of business action items Tuesday night. In addition to approving the 2017-18 budget, the board also approved multiple annual price contracts, rate changes and new business service options. In addition, the board accepted a report from Energy + Environmental Economics, Inc. (E3), a consultant hired to analyze the risks and benefits of FPB’s participation in the Kentucky Municipal Energy Agency (KyMEA).

After participating in three public meetings to discuss budget needs, answering questions, and taking direction from board members, FPB staff presented its final budget proposal to the board. The budget and the encompassing five-year financial plan focus on bringing value to customers. The goal is to maintain system infrastructure that will provide reliable services at affordable, competitive rates while ensuring a sound company financial position.

In addition to staff’s recommendations, the board proposed initiatives to fund. These included potential energy efficiency programs, credit/debit card payment processing services, moving the timeline of Advanced Metering Infrastructure implementation from 2019 to 2018, considering colocation options for the data centers, and re-examining the employee compensation plan.

The board unanimously approved the budget that will go into effect July 1, 2017.

On June 6, 2017, FPB held public hearings to discuss proposed rate changes for electric and water services and to establish rates for new business telephone features and service. No oral or written comments were received. The board approved all proposed rate changes and optional additional business services.

Kentucky Utilities has notified FPB of an estimated 7.08 percent wholesale rate increase, including projected ash pond cleanup costs effective July 1, 2017. This would be a 5.2 - 5.9 percent retail increase depending on the specific rate class with an estimated increase of $6.71 per month for the average residential customer. This increase is a 100 percent pass-thru to KU. None of that increase would stay at FPB.

A recent Cost of Service study indicates water revenues fall short of revenue requirements. In an effort to minimize larger future rate increases, FPB staff recommended smaller annual incremental rate increases over the next four years. The recommended 4.8 percent overall rate increase averages to approximately $1.90 per residential city customer who uses 4,000 gallons of water per month. The average commercial customer using approximately 30,000 gallons of water will see an increase of about $6.25 per month. FPB currently provides water to its customers for about a dollar a day. The new water rates are proposed to be effective August 1, 2017.

FPB staff has received requests from customers and potential customers for additional features with the Business Telephone Service. Added features will enhance the service and give business customers more options. Hosted PBX service will provide an internet-based phone service solution that will help small business get big business features and help big businesses control phone service and costs more efficiently. These additional features and services are optional and will be available August 1, 2017 to FPB Business Telephone customers.

In response to community and FPB board concerns, in April 2017, FPB hired E3 to analyze the economic and contractual risks and benefits of FPB’s participation in KyMEA. At a special meeting on June 13, consultant Michele Chait presented the report’s findings, including a list of recommendations.

At its regular June meeting, the board accepted the report and approved 11 motions based on E3’s recommendations. FPB’s Board of Directors requested KyMEA’s board review the comments and provide a preliminary response by August 4, 2017. KyMEA is scheduled to meet Thursday, June 22 in Bowling Green. Assistant General Manager Vent Foster reminded board members and the public that anyone can view KyMEA board materials from FPB’s website (http://fpb.cc/electric)

In other business, the board approved annual price contracts for water treatment chemicals, tree trimming services, wood poles, ductile iron pipe, fittings, valves, hydrants and tapping services. The board also approved a contract renewal for cable installation services to assist in the installation of cable TV, telephone and broadband products.

In order to meet city requirements, the board executed a contract to construct a sidewalk and bus pad at the new location on Flynn Avenue. FPB will also add landscaping in parking areas there.

The FPB Board of Directors’ July monthly meeting will be Tuesday, July 18, 2017 at 5 p.m. at the FPB administration building at 151 Flynn Ave in Frankfort.