Sign Up For Service


Applications for service need to be made in person anytime at our downtown office located at 317 West Second Street, Frankfort, Kentucky, Monday through Friday between 7:45am and 4:30pm.

Residential Customers will need to provide a U.S. Government issue photo ID, a copy of your lease for renters and any required deposit(s) and/or activation fees. 

Commercial or Industrial Customers will need a copy of your federal tax ID, a copy of the business license or articles of incorporation, a copy of your lease and any required deposit(s) and/ or activation fees. The required deposit for commercial or industrial  customers shall be determined by the Frankfort Plant Board on an individual basis at the time of application. This amount shall normally be equivalent to the cost of forty-five (45) to sixty (60) days of service.

Please note, service requests can not be worked until the above requirements have been met.