FPB Bill Payment Option Survey

In the continuing effort to improve the customer experience, FPB is conducting a quick on-line survey to poll customers on their bill payment preferences.

The recently formed FPB Credit Card Committee worked to create the survey in hopes of gaining a better understanding of the payment habits of customers and to examine the customers’ potential desire to use credit and/or debit cards as a preferred option.

FPB currently takes payments in a variety of ways: cash, check, money order, credit/debit card (with a fee of $3.95), automatic bank draft and auto bill pay through the customer’s personal banking institution.