Frequently Asked Questions

What does HBO Max include?

• The HBO service – your favorite HBO series, award-winning documentaries, specials and big hit movies.

• All new Max Originals – something for everyone in the family.

• A robust selection of acquired series and movies.

• Approximately 10,000 hours of entertainment.

How do I register for HBO Max?

• Visit hbomax.com or download the HBO Max app

• Select SIGN IN

• Choose Frankfort Plant Board

• Log in with your existing myFPB or WTVE account (if you don’t have one, register at my.fpb.cc)

• Set up your HBO Max profile

• Start watching

What devices will HBO Max be available on?

• HBO Max will be available on many popular devices: cell phones, tablets, Mac and PC browsers, streaming media players and game consoles.

Does HBO Max support secondary accounts?

• HBO Max does not support secondary accounts.  If you have previously set up secondary accounts through WTVE, those will not be able to login to HBO Max. You can login with your primary account and then setup up to 6 different total profiles through HBO Max.

Is Cinemax included in HBO Max?

• Cinemax programming will not be available on HBO Max, and there is no change to the availability of the Cinemax service.

What will happen to the HBO service?

• HBO will remain a stand-alone brand and service and will continue to feature award-winning series and movies. HBO Max is a new platform that bundles the existing HBO service together with app-based content from the Warner Media library, Max Originals and acquired content.

What will happen to the HBO GO?

• HBO GO will no longer be supported after July 31.  All HBO GO content is now available through HBO Max.