Cable-Telecom Service Update

Late afternoon storm damage is affecting cable telecom service. Kentucky Utilities has damage around Steadmantown and Georgetown Rd. FPB Cable Telecom crews are on the scene but it may be several hours before FPB Cable Telecom services will be restored in the Silverlake area.

Bluegrass Energy is also reporting a power outage in the South Benson area of Franklin Co. FPB Cable Telecom crews are in the area and when power is restored, we will work to restore FPB services as quickly as possible.

FPB is aware of the multiple service issues. Our call center is currently inundated with calls. We appreciate your patience as we work to restore service.

Storms Cause Service Issues

Due to severe storms, FPB customers may be experiencing service interruptions. Most of the electric interruptions are in the eastern portion of the service area. Two Creeks, Country Lane, Silver Lake and Indian Hills are some of the impacted areas. FPB Cable-Telecom customers may also be experiencing issues throughout the service area, due to severe weather. FPB crews are working multiple areas.

Thank you for your patience. 

Get Up to the Minute FPB Info. On Your Phone

FPB's Twitter feed @fpbalerts informs followers of all FPB service updates and outages. Connect and stay informed. Don't have Twitter? Don't worry. Find all of the same information on this page. 

Cable Advisory Committee Volunteer Needed

FPB is seeking a volunteer to serve on the Cable Advisory Committee.  The Cable Advisory Committee meets quarterly and assists the FPB Board of Directors with Cable TV programming decisions.  

Applicants should send a letter of interest and resume to cableadvisory@fewpb.com or via mail to: 

FPB Cable Advisory
P.O. Box 308
Frankfort, KY 40602

FPB Cable-Telecom Maintenance Window Today

FPB will be conducting Cable-Telecom maintenance today from 11:30am-12:30pm. Customers in the following areas may see a brief interruption of services: Bald Knob, The Oaks, Stonewall Subdivision, Shenandoah Subdivision and Stewart Home. We apologize for any inconvenience and thank you for your patience during these necessary upgrades.

Scam Alert

It was brought to our attention that customers may be receiving phone calls from people representing themselves as FPB employees, asking about making payment on a past due bill. FPB does not call to solicit payment. If you receive a call, please do not share financial information or make any payment. For questions or information about FPB, please call 352-4372.

Non-Payment Disconnects

All past due payments need to be received in the downtown office before 4:30 p.m. Friday, June 6 to avoid service interruption. Disconnects will begin Monday, June 9.

Special Board Meeting - June 5

FPB will hold a Special Board Meeting Thursday June 5 at 1pm.  The meeting will at the FPB Clubhouse on 98 Tanglewood Dr.

 

Special Board Meeting Today

 

A Special Board Meeting of the Electric and Water Plant Board of the City of Frankfort, Kentucky will be held at the FPB Clubhouse located at 98 Tanglewood Drive, on Tuesday, June 5, 2014, beginning at 1:00 p.m.  The Agenda for this meeting is as follows:

JUNE 5, 2014 SPECIAL BOARD MEETING AGENDA

1.    Informational Item:  Review of FY 14-15 Budget

Water Quality Report

The FPB Water Department routinely monitors and tests our water to insure it meets the highest standard of taste, quality and reliability. The results and findings from these tests are published in accordance with the federal Safe Drinking Water Act and can be found here - 2013 Water Quality Report.

The report will also be delivered to home mailboxes early in June.