FPB Phone Service Restored
/All FPB phone service should be fully restored as of 2:30pm. The issue was due to a fiber break within our third party provider's infrastructure. Thank you for your patience during the service interruption.
All FPB phone service should be fully restored as of 2:30pm. The issue was due to a fiber break within our third party provider's infrastructure. Thank you for your patience during the service interruption.
The third party provider has located the fiber break that caused wide spread outages. The outage has impacted customers throughout Kentucky and other states. Service should slowly be restored in the near future, as the third party works with the impacted communities, including the FPB service area. Thank you for your continued patience.
UPDATE: 10:34am - FPB continues to work with our third party phone provider on the current service interruption. According to the third party provider, the issue is due to a fiber cut and is impacting customers throughout Kentucky and surrounding states. More updates will follow when available. Thank you for your continued patience.
FPB phone customers may be experiencing service issues due to a widespread outage with a third party vendor. Inbound and outbound calls may be impacted. FPB is working with the vendor to find a resolution. More updates will follow when available. Thank you for your patience during this issue.
The FPB Water Department will be flushing fire hydrants at the following locations Tuesday, June 16:
Please use caution when driving near these locations as there could be water standing in the road and crew members near the road.
The FPB Water Department will be flushing fire hydrants at the following locations Monday, June 15:
Please use caution when driving near these locations as there could be water standing in the road and crew members near the road.
Sunday morning (June 14), FPB Electric crews will conduct scheduled maintenance outages in large parts of our east Frankfort service area. This maintenance is to make system upgrades and preparations for a new substation section.
The area impacted includes: Douglas Ave., Lankford Ave., Missouri Ave., Hickory Hills Apt., Hickory Dr., Jonathon Ct., Myrtle Ave., Winding Way, Winding Way Ct., Allnutt Dr., parts of East Main, Rolling Acres, Meredith Ave., Fairview Ave., Aspen Ave., Bradley St., Elm St., and Pickett St.
The areas listed will not completely be without electric service. Some addresses in these areas will be impacted, some will not. One side of the street may be without power, the other side of the street may have power. Some houses will have power; some will not have power, etc. The maintenance will impact between 200-300 customers.
The maintenance window will begin at 6:30 AM Sunday, June 14 and power should be restored to the affected areas by 9:30 AM.
The scheduled work is contingent on favorable weather. If there is rain, the maintenance may be postponed and rescheduled. We appreciate customer patience during this necessary system maintenance and upgrade.
The FPB Water Department will be flushing fire hydrants at the following locations Thursday, June 11:
Indian Hills
The Maples
Meadow Glenn
US 127 S
Please use caution when driving near these locations as there could be water standing in the road and crew members near the road.
The FPB Water Department will be flushing fire hydrants at the following locations Tuesday, June 9:
Please use caution when driving near these locations as there could be water standing in the road and crew members near the road.
FPB Electric customers may be experiencing a service interruption. Areas impacted include: KSU, College Park, Glenn's Creek Rd., Big Eddy, and Travis Circle. FPB crews are aware of the issue and working on restoring service. Thank you for your patience during this service issue.