FPB Phone Service Issue
/FPB is currently experiencing phone service issues. Staff is aware and working with our third party provider to restore service. We appreciate customer patience during this phone service issue.
FPB is currently experiencing phone service issues. Staff is aware and working with our third party provider to restore service. We appreciate customer patience during this phone service issue.
Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6am during the maintenance windows.
The maintenance windows are scheduled for: September 6, September 7, September 9 and September 13.
The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.
We appreciate patience during this migration into the new cable-telecom facility.
FPB Cable-Telecom crews will conduct planned maintenance service interruptions throughout the entire service area in an effort to migrate the existing cable-telecom infrastructure from the current headend facility into the newly constructed cable-telecom headend.
The necessary service interruptions will continue Tuesday, September 6. Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6am during the maintenance windows.
The maintenance windows are scheduled for: September 6, September 7, September 9 and September 13.
The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.
We appreciate patience during this migration into the new cable-telecom facility.
Staff is currently working in a planned maintenance window for cable-telecommunications.
The necessary service interruptions began Monday, August 29. Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6am during the maintenance windows.
The maintenance windows are scheduled for August 29, August 30, September 1, September 6, September 7, September 9 and September 13.
The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.
We appreciate patience during this migration into the new cable-telecom facility.
The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.
This Advisory was issued 8/30/16 due to the loss of pressure in the water main caused by Plant Board crews installing two new main line valves.
The streets affected were:
Langford Ave
Missouri Ave
Cold Spring Ave from Missouri Ave to Langford Ave
120 Marlowe Ct (Hickory Hills Apartments)
If you should have any questions or problems with normal service or water quality please call 352-4372
FPB Electric Crews report that the electric outage impacted areas including, Travis Circle, parts of Johnson Road, and parts of Glenns Creek Road, have been been restore except for Big Eddy, crews continue to work to restore power in Big Eddy as soon as possible. Thanks for your patience during this weather related outage.
FPB Electric crews are working a service interruption due to a tree limb in a power line. Areas impacted include: Big Eddy, Travis Circle, parts of Johnson Road, and parts of Glenns Creek Road. Crews hope to have service restored soon. Thank you for your patience during this weather related issue.
On Tuesday, 8/30/16 there will be an interruption of water service from 9:00 A.M. until 1:00 P.M. in the following areas:
Langford Ave
Missouri Ave
Cold Spring Ave from Missouri Ave to Langford Ave
120 Marlowe Ct (Hickory Hills Apartments)
Immediately following there will be a Boil Water Advisory.
A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews replacing two broken valves.
This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink. You will receive a notice when the advisory is lifted.
If you have any questions concerning the Boil Water Advisory, please call 352-4372
This Advisory was issued 8/27/16 due to the loss of pressure in the water main caused by Plant Board crews repairing a water main break
The streets affected were:
If you should have any questions or problems with normal service or water quality please call 352-4372
All FPB electric customers should now have their power restored.
Thanks for your patience during this outage.
If you are still experiencing an electric outage, please contact us at 502-352-4372.