Reminder - Cable Telecom Maintenance Outage Scheduled for 12:01am 9-9-16

FPB Cable-Telecom crews will conduct planned maintenance service interruptions throughout the entire service area in an effort to migrate the existing cable-telecom infrastructure from the current headend facility into the newly constructed cable-telecom headend.

The necessary service interruptions will continue Wednesday, September 7.  Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6am during the maintenance windows.

The maintenance windows are scheduled for: September 9 and September 13.

The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.

We appreciate patience during this migration into the new cable-telecom facility.

FPB Cable-Telecom Planned Maintenance Outages Continue 9-7-16

FPB Cable-Telecom crews will conduct planned maintenance service interruptions throughout the entire service area in an effort to migrate the existing cable-telecom infrastructure from the current headend facility into the newly constructed cable-telecom headend.

The necessary service interruptions will continue Wednesday, September 7.  Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6am during the maintenance windows.

The maintenance windows are scheduled for: September 7, September 9 and September 13.

The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.

We appreciate patience during this migration into the new cable-telecom facility.

UPDATE - FPB Phone Service Restored

As of 2:30pm, third party crews in Indiana completed fiber repairs and FPB phone service should be completely restored. We apologize for the inconvenience and thank you for your patience during this issue.

FPB Phone Service Update 10:00am 9/6/16

FPB customers are still experiencing a phone service interruption due to a confirmed fiber cut in Indiana. FPB staff is working with the third party to assist in getting service restored. We appreciate your patience during this third party fiber issue.

FPB Phone Service Issue

FPB is currently experiencing phone service issues. Staff is aware and working with our third party provider to restore service. We appreciate customer patience during this phone service issue.

FPB Cable-Telecom Planned Maintenance Outages Continue September 6

FPB Cable-Telecom crews will conduct planned maintenance service interruptions throughout the entire service area in an effort to migrate the existing cable-telecom infrastructure from the current headend facility into the newly constructed cable-telecom headend.

The necessary service interruptions will continue Tuesday, September 6. 

Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6am during the maintenance windows.

The maintenance windows are scheduled for: September 6, September 7, September 9 and September 13.

The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.

We appreciate patience during this migration into the new cable-telecom facility.

FPB Cable-Telecom Planned Maintenance Outages Continue September 6

FPB Cable-Telecom crews will conduct planned maintenance service interruptions throughout the entire service area in an effort to migrate the existing cable-telecom infrastructure from the current headend facility into the newly constructed cable-telecom headend.

The necessary service interruptions will continue Tuesday, September 6.  Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6am during the maintenance windows.

The maintenance windows are scheduled for: September 6, September 7, September 9 and September 13.

The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.

We appreciate patience during this migration into the new cable-telecom facility.

Planned Cable-Telecom Maintenance 9/1/16

Staff is currently working in a planned maintenance window for cable-telecommunications.

The necessary service interruptions began Monday, August 29.  Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6am during the maintenance windows.

The maintenance windows are scheduled for August 29, August 30, September 1, September 6, September 7, September 9 and September 13.

The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.

We appreciate patience during this migration into the new cable-telecom facility.

Boil Water Advisory Canceled

The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.

 This Advisory was issued 8/30/16 due to the loss of pressure in the water main caused by Plant Board crews installing two new main line valves.

 The streets affected were:

• Langford Ave

• Missouri Ave

• Cold Spring Ave from Missouri Ave to Langford Ave

• 120 Marlowe Ct (Hickory Hills Apartments)

 If you should have any questions or problems with normal service or water quality please call 352-4372

Electric Service Restored

FPB Electric Crews report that the electric outage impacted areas including, Travis Circle, parts of Johnson Road, and parts of Glenns Creek Road, have been been restore except for Big Eddy, crews continue to work to restore power in Big Eddy as soon as possible. Thanks for your patience during this weather related outage.