Transformer fire has caused temporary telecom outage downtown

/

A transformer fire that occurred downtown earlier today has caused some serious damage to several fiber cables. FPB’s Cable/Telecom Department is making repairs that will take some time to restore service. FPB is directly contacting business customers who have been affected.

A Transformer blew a fuse which caught the cutout on fire and burnt fiber cables behind the parking garage on Buffalo Alley today. This has caused a temporary telecom outage in the area.

A Transformer blew a fuse which caught the cutout on fire and burnt fiber cables behind the parking garage on Buffalo Alley today. This has caused a temporary telecom outage in the area.

COVID-19 Utility Relief Funds Available

/

Governor Andy Beshear has signed an executive order that designates $15 million in federal COVID-19 relief funds for the Healthy at Home Utility Relief Fund. This will provide relief for those at risk of natural gas, water, wastewater or electric service disconnection. These funds will be available through Dec. 1, 2020 or until the money runs out. 

Customers can apply through Community Action of Kentucky. This organization administers the Low-Income Home Energy Assistance Program (LIHEAP) and is accustomed to assisting Kentuckians in paying their utility bills. The local office in Frankfort is Bluegrass Community Action Partnership. Customers can call 695-5615 to set up an appointment to apply for the funds.

The executive order also ends the statewide moratorium on disconnections for nonpayment of utilities. Under direction of the order, FPB is automatically enrolling any accounts with a past-due balance into a default payment plan.  

Customers will not need to contact the office to set up payment arrangements. Past due balances will be split into monthly installments according to the following:

Past Due Balance Pay Arrangement
Up to $600 6 Months
$601 to $1200 12 Months
$1202 to $1800 18 Months
More than $1801 24 Months

The amount due on future bills starting in December will include current charges and the monthly payment arrangement. Accounts that default on the new payment plans will be subject to disconnection on or after Jan. 4, 2020.

###

 

For news and updates, please go to http://fpb.cc or follow @fewpb and @fpbalerts on Twitter and like us on Facebook.

*** UPDATE *** Water Boil Advisory Canceled

/

 

The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.

 

 

This Advisory was issued 11/4/20 due to a loss of pressure in the water main caused by Plant Board crews cutting and capping an existing main.

 

 

The area affected was:

 

·     113 to 130 West Main Street

 

·     305 Ann Street

 

 

If you should have any questions or problems with normal service or water quality please call 352-4372

 

FRANKFORT PLANT BOARD

WATER DEPT.

11-06-2020 09:45

*** Water Boil Advisory ***

/

On Wednesday 11/4/2020, there will be an interruption of water service from 9:00 AM until 4:00 P.M. in the following areas:

 

 

·     113 to 130 West Main Street

 

·     305 Ann Street

 

 

Immediately following there will be a Boil Water Advisory.

 

A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews tying in a new water main.

 

This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink. You will receive a notice when the advisory is lifted.

 

If you have any questions concerning the Boil Water Advisory, please call 352-4372.

 

Frankfort Plant Board

Water Dept.