Emergency Broadband Benefit Program is now the Affordable Connectivity Program

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On Dec. 31, 2021, the Emergency Broadband Benefit Program (EBB) became the Affordable Connectivity Program (ACP), a new long-term program created by Congress to provide a discount on internet service to those who are income-qualified. This Federal Communications Commission benefit program was established to help ensure that struggling households can afford the broadband they need for work, school, healthcare and more.

EBB recipients who were fully enrolled in the program as of Dec. 31, 2021 will automatically continue to receive the discount of up to $50 per month through Feb. 28, 2022, after which the new ACP program will offer discounts of up to $30 per month.

If current EBB participants qualify for the ACP, the EBB discount will transition to an ACP discount on March 1, 2022. Households that are eligible for the ACP will see their benefit change automatically to a maximum of $30 per month after that date.

Households have new ways to qualify. A household is eligible for the ACP if a member of the household meets at least one of the criteria below:

  • Has an income that is at or below 200% of the federal poverty guidelines; or

  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;

  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;

  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;

  • Received a Federal Pell Grant during the current award year; or

  • Meets the eligibility criteria for a participating provider’s existing low-income program.

For more information or to register for the program, visit fcc.gov/acp.

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Phone Scam Alert

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We have received calls from customers stating they were contacted by someone claiming to be from FPB.  The call instructs the customers that they are needing to make a payment over the phone or be disconnected. The number appears like a local number.  

Please be advised this is a scam.  

If you receive a call like this, do not give any information to them and just end the call. If you believe that you do need to make a payment on your account, you can utilize the drop box at our main office, pay online through the customer portal or call 502-352-4372 and speak with an FPB customer service representative.

Scam Alert

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We have received a few calls this evening from customers stating they were contacted by someone claiming to be us. The call instructs the customers that they are needing to make a payment over the phone or be disconnected. The number appears like a local number. Please be advised this is a scam. If you receive a call like this, do not give any information to them and just end the call. If you believe that you do need to make a payment on your account, you can utilize the drop box at our main office, pay online through the customer portal or call 502-352-4372 and speak with one of us. Thank you.

Boil Water Advisory Canceled / Freedom Dr. & Landings Dr.

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The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.

 

This Advisory was issued 2/7/22 due to a loss of pressure in the water main caused by plant board crews repairing a water main break.

 

The area affected was:

 

 

·    Freedom Dr.

 

·    163, 165, 167, 169 Landings Dr.

 

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If you should have any questions or problems with normal service or water quality please call 352-4372

 

FRANKFORT PLANT BOARD

WATER DEPT.

Boil Water Advisory - Freedom Dr. & Landings Dr.

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The Water Department of the Frankfort Plant Board advises to boil the water before drinking or using it for cooking. The advisory is in effect for the following area:

 

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·   Freedom Dr.

 

·   163, 165, 167, 169 Landings Dr.

 

 

 

A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews repairing a water main break.

 

This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink. You will receive a notice when the advisory is lifted.

 

If you have any questions concerning the Boil Water Advisory, please call 352-4372.

 

Frankfort Plant Board

Water Dept.