Notice of temporary telecom outages

FPB is taking preventative measures to minimize multi-day flood-related outages to its phone, internet, and cable TV customers by coordinating a controlled outage today. The following areas will have service impacted for 4-6 hours:

• South Frankfort/Tanglewood Dr. area

• Downtown Frankfort/portion of Holmes St. area

• Lyons Dr./Franklin Heights/Versailles Rd. area

• Thornhill/Wilkinson Blvd./portion of Holmes St. area

• McCann Ln/St. Johns Rd/HWY 421 N area

• Bellepoint/Clifty Dr.

• Indian Hills

• The Maples/ Steadmantown Ln. area

• Georgetown Rd./ Forks of Elkhorn/Colston/Lucas Ln area

• Dry Ridge Rd./ Flat Creek/ Bald Knob area

• Elkhorn Terrace

• Georgetown Rd./ Imperial Trailer Park area

• Owenton Rd./ Tracey Ln./Manley Leestown/Stonewall Subdivision area/Royal Parkway/Sullivan Ln. area

At this time FPB Nextband internet subscribers in these areas should not be effected.

FPB asking customers to conserve water

The water levels at the FPB Water Treatment Plant have risen to a level that can impact the electrical equipment used to pump water from the river. FPB has turned the equipment off at this time. We are asking all customers to ration their water usage and limit to only essential usage. The water storage tanks are currently full and with your help to conserve water usage, the existing water stored can serve our community longer. At this time, turning the equipment back on will be dependent upon how high the river crests. As soon as we can safely turn the equipment back on, we will immediately send out the notification. Thank you in advance for your assistance.

Power Outage Leawood, Deepwood, Tanglewood, Update

The power has been restored at this time. Thank you for your patience.

Power Outage-Leadwood, Deepwood, Tanglewood

We are currently experiencing a power outage in the areas of Leawood, Deepwood, and Tanglewood. Our crews are working as quickly, and as safely as possible to restore service. Due to the flooding we have no ETA at this time. You can report an outage using your customer portal or by calling 502-352-4372. Thank you for your patience during this time.

Power outage - Downtown

Update: All electric has been restored.

FPB electric crews are currently working an outage in the Conway st, Eweing st areas. We appreciate your patience while our crews work as quickly and safely as possible.

** Boil Water Advisory Canceled / W. Leestown Road **

The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.

This Advisory was issued 4/2 /25 due to a loss of pressure in the water main caused by plant board crews repairing a water main break.

The area affected was:

·      2477 W Leestown Rd (FG 47) to 1114 W Leestown Rd (FG 29)

If you should have any questions or problems with normal service or water quality, please call 502-352-4372

Frankfort Plant Board

Water Department

Water Department

Elkhorn Water District update

The Elkhorn Water District may need to temporarily shut down its pump station while the water is high. This would leave Elkhorn Water District customers without drinking water. This would NOT affect FPB water customers.

Power Outage - Missouri Ave

Update: All power has been restored. We appreciate your patience while our electric crews work to restore power as quickly and safely as possible.

Power Outage Update

Power has been restored at this time. Thank you for your patience.

Multiple Power Outages from the storms

We are currently working multiple power outages at this time, We are aware of the outages on Bypass Plaza Dr, and the neighborhood of Lago, Arbolado and Arroyo. Crews are working as quickly, and as safely as possible to restore service. We appreciate your patience during this time. Visit our live outage map at https://my.fpb.cc/outage/map for more information. Did you know that you can report an outage using your customer portal? Visit https://my.fpb.cc/ to get started.