Additional telecom damage due to flooding

FPB sustained additional flood-related damage to additional fiber cables this morning when the high water level of the river snapped another telecom line that crosses the river at Glenns Creek Road across the water to near the Capitol Parking Garage, Crews are making as many preparations as possible while they wait for the water to recede enough to safely access the area and start pulling new line across the river. Given the nature of the situation, the earliest restoration times are currently estimated at Wednesday night/Thursday morning.

Areas affected by this telecom outage include:

Silverlake area

Country Lane area

Ravencrest

Foxley Ln

Goshen St

Spring Hill area

Chenault Road

Hoover Blvd

Democrat Dr

Corporate Drive area

Part of Hanley Ln and Tierra Linda

Shadrick Ferry

We appreciate your patience while our crews work as quickly and safely as possible.

Boil Water Advisory - Cancellation

The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.

 

This Advisory was issued 4/6/25 due to a loss of pressure in the water main caused by plant board crews repairing a water main break.

 

The area affected was: 

 

·      100 W Battle Alley

·      101 E Main St.

·      109 Capital Ave

 

If you should have any questions or problems with normal service or water quality, please call 502-352-4372

East Side Telecom outage

Frankfort Plant Board is aware of a large cable/telecom outage on the east side of Frankfort.

The affected areas include:

Silverlake area

Country Lane area

Ravencrest

Foxley Ln

Goshen St

Spring Hill area

Chenault Road

Hoover Blvd

Democrat Dr

Corporate Drive area

Part of Hanley Ln and Tierra Linda

At this time, we do not have an estimated time for restoration. We appreciate your patience while our crews work as quickly and safely as possible.

Boil Water Advisory - Limestone Dr

The Water Department of the Frankfort Plant Board advises to boil the water before drinking or using it for cooking. The advisory is in effect for the following area:

 

200, 201, 202, 202 #4 Limestone Dr.

A vigorous boil for at least three minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews repairing a water main break.

 

This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink.

Boil Water Advisory

The Water Department of the Frankfort Plant Board advises to boil the water before drinking or using it for cooking. The advisory is in effect for the following area:

100 W Battle Ally

101 E main st

109 Capital Ave

A vigorous boil for at least three minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews repairing a water main break.

 

This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink. You will receive a notice when the advisory is lifted.

 

If you have any questions concerning the Boil Water Advisory, please call 352-4372.

Notice of temporary telecom outages

FPB is taking preventative measures to minimize multi-day flood-related outages to its phone, internet, and cable TV customers by coordinating a controlled outage today. The following areas will have service impacted for 4-6 hours:

  • South Frankfort/Tanglewood Dr. area

  • Downtown Frankfort/portion of Holmes St. area

  • Lyons Dr./Franklin Heights/Versailles Rd. area

  • Thornhill/Wilkinson Blvd./portion of Holmes St. area

  • McCann Ln/St. Johns Rd/HWY 421 N area

  • Bellepoint/Clifty Dr.

  • Indian Hills

  • The Maples/ Steadmantown Ln. area

  • Georgetown Rd./ Forks of Elkhorn/Colston/Lucas Ln area

  • Dry Ridge Rd./ Flat Creek/ Bald Knob area

  • Elkhorn Terrace

  • Georgetown Rd./ Imperial Trailer Park area

  • Owenton Rd./ Tracey Ln./Manley Leestown/Stonewall Subdivision area/Royal Parkway/Sullivan Ln. area

At this time FPB Nextband internet subscribers in these areas should not be effected.

FPB asking customers to conserve water

The water levels at the FPB Water Treatment Plant have risen to a level that can impact the electrical equipment used to pump water from the river. FPB has turned the equipment off at this time. We are asking all customers to ration their water usage and limit to only essential usage. The water storage tanks are currently full and with your help to conserve water usage, the existing water stored can serve our community longer. At this time, turning the equipment back on will be dependent upon how high the river crests. As soon as we can safely turn the equipment back on, we will immediately send out the notification. Thank you in advance for your assistance.