FPB Phone Service Restored
/Together with our third party provider, FPB has resolved the issues that caused an FPB phone outage affecting our customers. FPB appreciates the patience of our customers during the impacted period.
Together with our third party provider, FPB has resolved the issues that caused an FPB phone outage affecting our customers. FPB appreciates the patience of our customers during the impacted period.
FPB staff continues to work with a third party to resolve phone service issues. We appreciate customer patience while we continue to work on the issue.
FPB continues to work with AT&T to resolve phone service issues. Your continued patience is appreciated.
FPB is currently experiencing telephone service problems with several of our circuits going to AT&T. We are aware of the problem and are working with AT&T to resolve these issues. Updates will follow when available. Thank you for your patience during this service issue.
Beginning December 31, NBC Sports Network will be part of the FPB Classic Cable lineup on channel 38 and in High Definition on 538. Customers using a QAM tuner to receive Classic Cable service will need to rescan their TV in order to view channel 38.
The move from FPB’s Preferred tier to Classic Cable was part of the recent NBC Universal contract renewal.
NBC Sports Network offers a wide variety of programming including: Premier League Soccer, motor sports, adventure sports, NFL coverage and horse racing, including exclusive coverage of the 2015 Breeders Cup at Keeneland Race Course .
FPB Classic Cable subscribers can watch NBC Sports Network’s live simulcast and other on demand programming for free by using the NBC Sports Live Extra mobile app through Watch TV Everywhere.
For information on the NBC Sports Network schedule go to www.nbcsports.com
FPB offices will be closed Wednesday, Dec. 24th at 11:30am and all day on Dec. 25 & 26. Normal business hours will resume Monday, December 29th. For outages or emergencies, please call 352-4372.
At Tuesday’s Board of Director’s meeting, FPB staff discussed retransmission consent agreements between the provider and the local network affiliates in Lexington and Louisville. The agreements are renewed every three years. This year’s negations included three Louisville networks (WAVE-NBC, WHAS-ABC, and WLKY-CBS) and four in Lexington (WDKY-FOX, WKYT-CBS, WLEX-NBC, and WTVQ-ABC).
The current agreements expire December 31 of this year. Reaching these agreements allows FPB to continuing carrying these networks with no interruption for the next 36 months.
FPB did not pay retransmission consent fees from 1952-2008. In January of 2009, local affiliates began requesting fees for carriage permission. Since the first round of negotiations in 2009, providers have increased their fee requests from networks at amazing rate (see chart).
After receiving the first round of contract demands, FPB conducted a phone survey of customers through a third party. Survey results and a reduction of the original demands through successful negotiations led FPB Board of Directors to the decision to retain all of the networks.
The retransmission fees, which are a separate line item on FPB customer bills and a direct pass through from the networks to customers, will go from $4.32 per month in 2014 to $9.93 in February 2015. While this increase is substantial, FPB was successful in getting the original ask lowered considerably. FPB Assistant General Manager of Cable-Telecom John Higginbotham said staff should be commended. “The total of the combined original ask would have seen an overall increase from around $800,000 in 2014 to $2.3 million in 2015. We were able to reduce that by nearly a half a million dollars during our negotiations.” Higginbotham continued, “Every provider around the country is going through this issue and while it is a very difficult negotiation, we feel like we got the best deal we could get.”
FPB customers need to be aware of a possible scam in the Frankfort area. We have received reports of businesses being approached by someone claiming to represent FPB. This person states the business owes for a bill and that they need to go and get a prepaid card and then provide them with the card's number. FPB NEVER does business this way Please be aware of this possible scam and If you have any questions, please call 352-4372.
This Advisory was issued 12/16/14 due to the loss of pressure in the water main caused by Plant Board crews repairing a water main break.
The streets affected were:
If you should have any questions or problems with normal service or water quality please call 352-4372 or 352-4433
The Water Department of the Frankfort Plant Board advises to boil the water before drinking or using it for cooking. The advisory is in effect for the following area:
Mallard Drive from 136 Mallard Dr to 304 Mallard Dr
A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by a water main break.
This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the effected area is safe to drink. You will receive a notice when this advisory is lifted.
If you have any questions concerning the Boil Water Advisory please call 352-4372 or 352- 4433