The Frankfort Plant Board (FPB) News and Updates page provides customers detailed information on all pertinent happenings regarding FPB including, boil water advisories, network negotiations, outage reports and more.
FPB has resolved all known residential, business, and voicemail phone issues. If you are still experiencing any trouble with your FPB phone service, please call 502-352-4372 or if you don't have access to a phone, please email contact@fewpb.com
Thanks for your patience during this transition.
The FPB Telephone maintenance window closed at 10:00am this morning. The large majority of our customers made the transition smoothly and service is completely restored. Unfortunately, a small percentage of our customers may be experiencing an on-going issue with phone services after this morning’s conversion. FPB and its service partner are aware of the issue and are working to correct the problem as expeditiously as possible. FPB apologizes for the inconvenience this issue may be causing some customers.
FPB Water crews will be flushing fire hydrants at the following locations on Thursday, June 9:
Indian Hills
Harrodsburg Ln.
Harrodswood Rd.
Cave Run
Woodlawn
Hydrant flushing is necessary to maintain the integrity and quality of the distribution system and to ensure hydrants are functioning properly. This will also allow FPB to obtain firefighting flow information, which is shared with city and county fire departments.
We ask that motorists please use caution in the flushing areas due to possible water in the roadway. Some discoloration may occur in your tap water; this is normal. If discoloration persists after running your faucet for a short time, please call 352-4372.
FPB crews have completed the phone maintenance upgrades and all service should be restored. If any customers are currently experiencing phone service issues, please call 352-4372 to report the issue. Thank you for your patience during these necessary upgrades.
UPDATED (6/8/16 6:50am) This maintenance window has been extended until 10am Wednesday, June 8.
The maintenance is needed to make upgrades to our phone service.
Telephone customers may see service affected or interrupted for a short period during this maintenance window.
We apologize for the inconvenience and thank you for your patience during this necessary maintenance.
Customers can receive text and/or email notifications for FPB service information by logging in or registering for an FPB customer account at my.FPB.cc and enabling their preferred notification options found by clicking the Menu and selecting Settings from the drop-down menu.
Hydrant flushing is necessary to maintain the integrity and quality of the distribution system and to ensure hydrants are functioning properly. This will also allow FPB to obtain firefighting flow information, which is shared with city and county fire departments.
We ask that motorists please use caution in the flushing areas due to possible water in the roadway. Some discoloration may occur in your tap water; this is normal. If discoloration persists after running your faucet for a short time, please call 352-4372.
FPB Water crews will be flushing fire hydrants at the following locations on Tuesday, June 7:
Silverlake
Silverlake II
Hudson Hollow Rd
Carson Place
U S 127S
Louisville Rd
Hydrant flushing is necessary to maintain the integrity and quality of the distribution system and to ensure hydrants are functioning properly. This will also allow FPB to obtain firefighting flow information, which is shared with city and county fire departments.
We ask that motorists please use caution in the flushing areas due to possible water in the roadway. Some discoloration may occur in your tap water; this is normal. If discoloration persists after running your faucet for a short time, please call 352-4372.
FPB crews have completed scheduled cable-telecom maintenance with no issues reported. If you're having service issues, call 352-4372.
The areas will be affected Saturday, June 4 from midnight until noon in the following areas:
Cable, internet and telephone customers may see service affected or interrupted during these windows for no longer than 30 minutes at a time.
We apologize for the inconvenience and thank you for your patience during this necessary maintenance.
Hydrant flushing is necessary to maintain the integrity and quality of the distribution system and to ensure hydrants are functioning properly. This will also allow FPB to obtain firefighting flow information, which is shared with city and county fire departments.
We ask that motorists please use caution in the flushing areas due to possible water in the roadway. Some discoloration may occur in your tap water; this is normal. If discoloration persists after running your faucet for a short time, please call 352-4372.
