SCAM ALERT

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WARNING: SCAM ALERT

FPB has recently been made aware that businesses are being called from a 1-800 number by someone claiming to be an FPB employee. The caller is stating they will disconnect the business services within a certain timeframe, if the business doesn’t pay the bill over the phone.

This is a scam. FPB does not call businesses requesting immediate payment over the phone. If you receive a call from someone claiming to be from FPB, please ask for their name and their supervisor’s name and contact information and then call FPB at the main office number 352-4372. DO NOT make a payment over the phone.

 For more information on FPB’s billing and payment options, please go to fpb.cc/customersupport/

 

FPB Cable-Telecom Planned Maintenance Outages Continue Overnight

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FPB Cable-Telecom crews will conduct planned maintenance service interruptions in designated parts of the service area in an effort to migrate the existing cable-telecom infrastructure from the current headend facility into the newly constructed cable-telecom headend.

The necessary service interruptions will continue Friday, October 21.  Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6:00am during the maintenance windows. Some outages may be up to two hours in duration.

Friday’s impacted areas: Leawood Dr., Louisville Rd., Thistlewood Ave., Crosshill Dr., Collins Ln., Ridge Rd., Raintree Rd., Two Creeks Subdivision, Capitol Plaza Tower, Fountain Place, Mero St., Douglas Ave., Langford Ave., Valley View Dr., East Main St., Cold Harbor Dr., College Park Dr., Athletic Dr., Maryland Ave., Old Glenns Creek Rd., Cold Spring Ave.

The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.

We appreciate patience during this migration into the new cable-telecom facility.

FPB Cable-Telecom Planned Maintenance Outages Continue Overnight

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FPB Cable-Telecom crews will conduct planned maintenance service interruptions in designated parts of the service area in an effort to migrate the existing cable-telecom infrastructure from the current headend facility into the newly constructed cable-telecom headend.

The necessary service interruptions will continue Thursday, October 20.  Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6:00am during the maintenance windows. Some outages may be up to two hours in duration.

Thursday’s impacted areas: Chenault Rd., Industrial Rd., US60 Versailles Rd., Hoover Blvd., Old Versailles Rd., Shady Ln., Atha's Mobile Home Park, Emily Apts., Brighton Park Blvd., Tuscany Ln. Duncan Rd., Bizzack Blvd., Englewood Dr., Millcreek Dr., Frankfort Industrial Park, Hilltop Dr.Armstrong Crossing, Bridgeport Rd., US 60W

The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.

We appreciate patience during this migration into the new cable-telecom facility.

FPB Cable-Telecom Planned Maintenance Outages Continue Overnight

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FPB Cable-Telecom crews will conduct planned maintenance service interruptions in designated parts of the service area in an effort to migrate the existing cable-telecom infrastructure from the current headend facility into the newly constructed cable-telecom headend.

The necessary service interruptions will continue Wednesday, October 19.  Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6:00am during the maintenance windows. Some outages may be up to two hours in duration.

Wednesday’s impacted areas: The Maples, Steadmantown Ln., Lakeview Park Ct., Pinehill, Pinewood, US 421 Leestown Rd., Commerce Blvd., Industrial Rd., Robert M. Green Blvd., Bobby Jones Blvd., Duckers Village, Hickman Hill Rd., Walnut Rd., US421 Leestown Rd., Duckers Rd., Duckers Condos, Buena Vista Dr., Duckers Mobile Home Park, Parkside, Jett Blvd., John Davis Dr.

The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.

We appreciate patience during this migration into the new cable-telecom facility.

FPB Cable-Telecom Maintenance Continues Overnight 10-18-16

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FPB Cable-Telecom crews will conduct planned maintenance service interruptions in designated parts of the service area in an effort to migrate the existing cable-telecom infrastructure from the current headend facility into the newly constructed cable-telecom headend.

The necessary service interruptions will continue Tuesday, October 18.  Staff plans to minimize voice, video and data outages on a neighborhood by neighborhood basis for as short a time as possible but customers should plan on outages between 12:01am and 6:00am during the maintenance windows. Some outages may be up to two hours in duration.

Tuesday’s impacted areas: Douglas Ave., Langford Ave., Valley View Dr., East Main St.,Cold Harbor Dr., College Park Dr., Athletic Dr., Maryland Ave., Old Glenns Creek Rd., Spring Hill Rd., Graham Ave. , Arlington Ave., Hanley Ln., Tierra Linda Estates, US60 Versailles Rd., Locust Dr., Mill Rd., Alexander Dr., Chenault Rd., Slick A Way Rd., Governors Place, US 421 Leestown Rd., Taylor Rd., Copperleaf, Stoneleigh, Switzer Rd., Lucas Ln., Colston Ln., Mahan Ct., Schoolhouse Rd.

The migration to the new facility will improve network reliability for customers and allow for enhanced service offerings in the future.

We appreciate patience during this migration into the new cable-telecom facility.