Cable/Internet Outage Evergreen Area
/We are aware of an outage in the area of Evergreen affecting cable and internet. Crews are already enroute to resolve this issue as soon as possible. Thank you for your patience with this matter.
*UPDATE* Briar Cliff Area
/The water should be back on at this time, pressure should be returning to normal shortly. There is a boil water advisory in effect until further notice. A vigorous boil for at least two minutes is recommended for any water used for drinking and or cooking. Again, thank you for your understanding and your patience.
*UPDATE* Cable/Internet Devils Hollow
/Our crew advised that this issue is resolved. Everything should be back up online. Thanks again for your understanding and patience.
Cable/Internet Outage Devils Hollow
/We currently have an outage in the area of Devils Hollow Rd, Pea Ridge, Moss Ln and other streets in the area. We have a crew working on getting this resolved as soon as possible. Thank you for your understanding and patience.
*UPDATE* Briar Cliff Water Main Break
/Our crew continues to work on a water main break in the area. Water is still off and looks to be off for another couple hours. Once completed a boil water advisory will be issued. Thank you for your understanding and patience.
*UPDATE* Service interruption affected addresses
/The service interruption in the South Frankfort area will affect the following addresses: East Todd Street from Briar Cliff Street to Logan Street, the entirety of Briar Cliff Street, Logan Street from Briar Cliff Street to East Todd Street, 235 Old Lawrenceburg Road, 704 Capital Avenue, and Stanley Street from Briar Cliff Street to East Todd Street. Following restoration of service there will be a boil water advisory issued.
*Water service interruption* South Frankfort
/Frankfort Plant Board water department crews are working to repair portions of the water service system at the intersection of Murray Street and East Todd Street. There will be an interruption in water service for the following areas: 600 block of Logan Street, all of Briar Cliff, Stanley Street, and the 200 block of East Todd Street. Following the restoration of service and boil water advisory will be issued.
FPB Returns to Disinfection with Chloramines
/After completing necessary equipment repairs, the Frankfort Plant Board has returned to the ordinary mode of disinfecting the drinking water with chloramines on Tuesday, July 30. The slight chlorine or bleach odor in the water should dissipate over the next few days.
For more information, contact FPB at 502-352-4372.
FPB to temporarily switch to chlorine
/Due to necessary repairs to the chloramine feed process, the Frankfort Plant Board will temporarily switch from chloramine to free chlorine in your drinking water. FPB anticipates that this switch will last no longer than 2 weeks. This is routine practice throughout the drinking water industry. During this time, you may notice a slight change in the taste and smell of your drinking water.
FPB, as part of it's normal operation, is monitoring both the plant and system to assure safe water for our customers.
FPB routinely collects and tests water samples to monitor for chloramine and chlorine levels as well as bacteria throughout the city and will continue to do so during this period to assure its customers that the water is safe to drink.
To reduce the taste or smell of chlorine, FPB recommends:
• Run the cold-water tap for two minutes. Run it for five to 10 minutes when water is not usedfor several hours.
• Refrigerate cold tap water in an open pitcher. Within a few hours, the chlorine taste and odor will disappear.
• Some filters installed at your faucet or in pitchersmay reduce the chlorine taste and smell. Use a filter certified to meet NSF standards and replace the filter as recommended by the manufacturer
Individuals and business owners who take special precautions to remove chloramine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch to chlorine. Most methods for removing chloramine from tap water are effective in removing chlorine. Individuals with special health concerns should consult a health care provider on the use of tap water.
For more information, contact FPB at 502-352-4372.
FPB to temporarily switch to chlorine
/The Frankfort Plant Board will temporarily switch from chloramine to free chlorine in your drinking water. FPB anticipates that this switch will last no longer than 2 weeks. This is routine practice throughout the drinking water industry. During this time, you may notice a slight change in the taste and smell of your drinking water.
FPB routinely collects and tests water samples to monitor for chloramine and chlorine levels as well as bacteria throughout the city and will continue to do so during this period to assure its customers that the water is safe to drink.
To reduce the taste or smell of chlorine, FPB recommends:
• Run the cold-water tap for two minutes. Run it for five to 10 minutes when water is not usedfor several hours.
• Refrigerate cold tap water in an open pitcher. Within a few hours, the chlorine taste and odor will disappear.
• Some filters installed at your faucet or in pitchersmay reduce the chlorine taste and smell. Use a filter certified to meet NSF standards and replace the filter as recommended by the manufacturer
Individuals and business owners who take special precautions to remove chloramine from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch to chlorine. Most methods for removing chloramine from tap water are effective in removing chlorine. Individuals with special health concerns should consult a health care provider on the use of tap water.
For more information, contact FPB at 502-352-4372.