Storm brings scattered outages
/FPB is experiencing scattered outages throughout town due to the weather. Electric crews have been dispatched and will restore power as quickly and as safely as possible.
*UPDATE* Boil water advisory Pawnee Trail
/The boil water advisory for the area of 500 to 529 Pawnee Trail has been lifted.
*** Water Boil Advisory / Pawnee Trail ***
/On Monday 4/6/2020, there will be an interruption of water service from 10:00 A.M. until 3:00 P.M. in the following areas: 500 to 529 Pawnee Trail Immediately following there will be a Boil Water Advisory. A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews replacing a hydrant. This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink. You will receive a notice when the advisory is lifted. If you have any questions concerning the Boil Water Advisory, please call 352-4372. Frankfort Plant Board Water Dept. ~
4-06-2020 / 10:23 AM
*** UPDATE *** / Water Boil Advisory Canceled for Springhill Ct.
/The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory. This Advisory was issued 3/31/20 due to the loss of pressure in the water main caused by Plant Board crews repairing a water main break. The area affected was: · 23,33,43,53 Springhill Ct If you should have any questions or problems with normal service or water quality please call 352-4372 FRANKFORT PLANT BOARD WATER DEPT. ~
4-01-2020 / 3:06 PM
***Water Boil Advisory / Springhill Ct. ***
/Boil Water Advisory Date: 3/31/2020 The Water Department of the Frankfort Plant Board advises to boil the water before drinking or using it for cooking. The advisory is in effect for the following area: · 23,33,43,53 Springhill Ct A vigorous boil, is recommended for at least two minutes. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews repairing a water main break. This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the effected area is safe to drink. You will receive a notice when the advisory is lifted. If you have any questions concerning the Boil Water Advisory, please call 352-4372 FRANKFORT PLANT BOARD WATER DEPT. ~
*UPDATE* Electric service interruption
/The wide spread electric service interruption affecting the areas of Cold Harbor, College Park, Maryland Avenue, Glenn’s Creek Road, and Big Eddy has been resolved. Thank you for your patience as our electric crews worked to get service restored to all affected.
*UPDATE* Telecom service interruption
/The provider for the Frankfort Plant Board landline telephone service has resolved their issue. Telephone service should be restored for all of those affected.
Electric service interruption
/The Frankfort Plant Board is currently experiencing a large interruption in electric service. We are receiving multiple calls from the Maryland Avenue area and the Big Eddy area. Our electric department has been notified, and are working to resolve the issue as quickly and safely as possible.
Telecom service interruption
/The provider for the Frankfort Plant Board landline telephone service is currently experiencing a wide spread system issue. They are working to resolve it as quickly as possible. Until they are able to get their problem fixed, some customers may experience an interruption in their landline telephone service. Thank you for your patience.
Beware of scam messages regarding COVID-19
/Some customers are reporting receiving calls from someone claiming to be from FPB warning that their electric service would be shut-off soon for non-payment. THIS IS A SCAM!
At this time, FPB has suspended disconnections due to non-payment through the end of April. If you receive a similar call, do not give personal or account information.
Even though service will not be disconnected for non-payment at this time, customers will be responsible for paying the bill at a later date. Do not worry about it at this time, but please continue to make payments to the best of your ability.