Power Restored - Downtown/Wilkinson St Area
/Electric Service has been restored at this time. Thank you for your patience.
Power Outage-Downtown Area/Wilkinson Blvd.
/We are currently experiencing a power outage in the majority of the downtown area as well as Wilkinson Blvd. Electric crews have been notified and are working as quickly and safely as possible to resolve this issue. Thank you for your patience.
COVID-19 Utility Relief Funds Available
/Governor Andy Beshear has signed an executive order that designates $15 million in federal COVID-19 relief funds for the Healthy at Home Utility Relief Fund. This will provide relief for those at risk of natural gas, water, wastewater or electric service disconnection. These funds will be available through Dec. 1, 2020 or until the money runs out.
Customers can apply through Community Action of Kentucky. This organization administers the Low-Income Home Energy Assistance Program (LIHEAP) and is accustomed to assisting Kentuckians in paying their utility bills. The local office in Frankfort is Bluegrass Community Action Partnership. Customers can call 695-5615 to set up an appointment to apply for the funds.
The executive order also ends the statewide moratorium on disconnections for nonpayment of utilities. Under direction of the order, FPB is automatically enrolling any accounts with a past-due balance into a default payment plan.
Customers will not need to contact the office to set up payment arrangements. Past due balances will be split into monthly installments according to the following:
Past Due Balance Pay Arrangement
Up to $600 6 Months
$601 to $1200 12 Months
$1202 to $1800 18 Months
More than $1801 24 Months
The amount due on future bills starting in December will include current charges and the monthly payment arrangement. Accounts that default on the new payment plans will be subject to disconnection on or after Jan. 4, 2020.
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*** UPDATE *** Water Boil Advisory Canceled
/
The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.
This Advisory was issued 11/4/20 due to a loss of pressure in the water main caused by Plant Board crews cutting and capping an existing main.
The area affected was:
· 113 to 130 West Main Street
· 305 Ann Street
If you should have any questions or problems with normal service or water quality please call 352-4372
FRANKFORT PLANT BOARD
WATER DEPT.
11-06-2020 09:45
*** Water Boil Advisory ***
/On Wednesday 11/4/2020, there will be an interruption of water service from 9:00 AM until 4:00 P.M. in the following areas:
· 113 to 130 West Main Street
· 305 Ann Street
Immediately following there will be a Boil Water Advisory.
A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews tying in a new water main.
This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink. You will receive a notice when the advisory is lifted.
If you have any questions concerning the Boil Water Advisory, please call 352-4372.
Frankfort Plant Board
Water Dept.
***Update*** Cable/Internet Outage Cold Harbor/Langford/Douglas
/Services have been restored at this time. Thank you for your patience.
Cable/Internet Outage Cold Harbor/Langford/Douglas
/We are currently experiencing an outage affecting cable, internet and phone services in the area of E Main St and MLK. We are working to get services restored. Thank you for your patience.
*UPDATE* Electric service interruption Indian Hills area
/The interruption in electric service affecting portions of Indian Hills has been resolved and service is restored.
Electric service interruption Indian Hills area
/The Frankfort Plant Board is currently experiencing an interruption in electric service in the Indian Hills area. Electric department personnel have been notified, and are working to resolve the issue as quickly and safely as possible.
Notice of Construction on West Main
/Starting Nov. 4, 2020, the Frankfort Plant Board Water Department will begin construction of a new water main from 104 West Main St. to Ann St. The Kentucky Transportation Cabinet has changed the lane configuration on this section that will require new surface to Ann St.
In order to work safely and to speed up the construction process, detours will be in place at times to prevent delays; however, some minor delays may be unavoidable. As with any construction project, the time frame is dependent upon the other underground utilities that are encountered.
Until all work is completed on this project, your cooperation will be appreciated. Please proceed with caution through the work area.
This project is part of the Tiger Grant Project.
We realize construction of the new line and the service relocations will be an inconvenience and it is FPB's plan to minimize all impact to you and your property.
If you have any questions, please call the FPB Water Department at 502-352-4433.
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