The Frankfort Plant Board (FPB) News and Updates page provides customers detailed information on all pertinent happenings regarding FPB including, boil water advisories, network negotiations, outage reports and more.
We are aware of a power outage affecting the areas of Johnson Rd, Big Eddy Rd and Glenns Creek Rd. Crews are being dispatched at this time and hope to have power restored as soon as possible. Thank you for your patience.
We have received a few calls this evening from customers stating they were contacted by someone claiming to be us. The call instructs the customers that they are needing to make a payment over the phone or be disconnected. The number appears like a local number. Please be advised this is a scam. If you receive a call like this, do not give any information to them and just end the call. If you believe that you do need to make a payment on your account, you can utilize the drop box at our main office, pay online through the customer portal or call 502-352-4372 and speak with one of us. Thank you.
The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.
This Advisory was issued 2/7/22 due to a loss of pressure in the water main caused by plant board crews repairing a water main break.
The area affected was:
· Freedom Dr.
· 163, 165, 167, 169 Landings Dr.
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If you should have any questions or problems with normal service or water quality please call 352-4372
FRANKFORT PLANT BOARD
WATER DEPT.
The Water Department of the Frankfort Plant Board advises to boil the water before drinking or using it for cooking. The advisory is in effect for the following area:
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· Freedom Dr.
· 163, 165, 167, 169 Landings Dr.
A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews repairing a water main break.
This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink. You will receive a notice when the advisory is lifted.
If you have any questions concerning the Boil Water Advisory, please call 352-4372.
Frankfort Plant Board
Water Dept.
Due to inclement weather, the FPB drive-thru and curbside services will open at 10 a.m. today, Friday, Feb. 4. Customer service representatives will be available online and by phone during regular business hours.
Due to the impending winter storm, FPB office lobbies will close at 10 a.m. on Thursday, Feb. 3, in order to ensure the safety of our customers and team. Customer service representatives will still be available by phone and online to assist customers.
Cycle 2 disconnections due to non-payment have been postponed, and the cycle 1 customer late fee deadline will be moved to Tuesday, Feb. 8, in order to give customers more time to pay. Customers are encouraged to stay safe and pay from home online via my.fpc.cc.
With temperatures in the area set to plummet heading into the weekend, a significant storm system has the potential to bring ice and freezing rain our way on Thursday. Ice and snow from winter storms can bring down trees and power lines, causing power outages and creating electrical dangers. It is important to be prepared.
Now is the time to prepare, have supplies on-hand to stay warm. Here are some tips:
Ensure that all of your devices (phones, tablets, etc.) are fully charged and charge all of your portable battery banks, as well.
Always keep a battery-powered radio or TV, flashlights, and a supply of fresh batteries. Also, have water, blankets, and non-perishable food.
When power goes out, it often comes back in spikes. This can damage electronics. Keep your electronics safe by unplugging them when the power goes out. Leave one lamp or switch on as a signal for when your power returns.
To prevent water pipes from freezing, keep faucets turned on slightly, so water drips from the tap. Know how to shut off water valves in case a pipe bursts.
Never use a charcoal grill to cook or heat with inside the home. Burning charcoal gives off deadly carbon monoxide gas. Charcoal grills should only be used outdoors.
If you live with a child or elderly person, you may need to take them somewhere with power, so they can stay warm. If you are healthy enough to stay home safely, there are ways to stay warm: stay inside and dress warmly in layered clothing.
Close off unneeded rooms.
When using an alternate heat source, follow operating instructions, use fire safeguards, and be sure to ventilate properly.
If you lose power, please report your outage to 502-352-4372. You can also access FPB’s live outage map at https://my.fpb.cc/outage/map.
If you must venture outside, be alert to the possibility of electrical hazards:
Stay away from downed power lines and warn others to stay away.
Be alert to the possibility that tree limbs or debris may hide an electrical hazard.
Treat all power lines as live and dangerous.
Treat everything near power lines as dangerous.
After an outage, power can return in spikes.
Keep your electronics safe by unplugging them.
Leave one light on to indicate that power has been restored then turn on other appliances and equipment one at a time.
The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.
This Advisory was issued 1/20/22 due to a loss of pressure in the water main caused by plant board crews repairing a water main break.
The area affected was:
· Virginia Ave.
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If you should have any questions or problems with normal service or water quality please call 352-4372
FRANKFORT PLANT BOARD
WATER DEPT.
The Water Department of the Frankfort Plant Board is notifying you that the Division of Water of the Kentucky Department for Environmental Protection has now canceled the Boil Water Advisory.
This Advisory was issued 1/21/22 due to a loss of pressure in the water main caused by plant board crews repairing a water main break.
The area affected was:
· 131, 129, 128, 126, 124, 123, 120, 114, 112, 110, and 108 Deepwood Dr.
· 716 Leawood Dr.
· 800 Leawood Dr. Unit #28 to #48
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If you should have any questions or problems with normal service or water quality please call 352-4372
FRANKFORT PLANT BOARD
WATER DEPT.
The Water Department of the Frankfort Plant Board advises to boil the water before drinking or using it for cooking. The advisory is in effect for the following area:
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· 131, 129, 128, 126, 124, 123, 120, 114, 112, 110, and 108 Deepwood Dr.
· 716 Leawood Dr.
· 800 Leawood Dr. Unit #28 to #48
A vigorous boil for at least two minutes is recommended. This Boil Water Advisory is a precautionary measure due to a loss of pressure in the water main caused by Plant Board crews repairing a water main break.
This Advisory will remain in effect until lab analysis of water samples taken confirms that the potable water supply in the affected area is safe to drink. You will receive a notice when the advisory is lifted.
If you have any questions concerning the Boil Water Advisory, please call 352-4372.
Frankfort Plant Board
Water Dept.
