What You Should Do
/FPB is committed to continuing to address customer service needs. We are here to serve you, and in an effort to reduce the risk of contracting or transmitting the virus, we are asking customers to conduct their business via email, phone or website.
Some alternatives to consider:
Free online bill pay is safe and convenient at https://my.fpb.cc/. MyFPB, FPB’s online customer portal, allows customers to make payments online, view payment history, monitor utility usage, and more.
Pay your bill over the phone at 352-4372, option 1.
Make check and money order payments at our payment drop box or cash payments at our drive-thru service at 151 Flynn Avenue.
Call us at 502-352-4372 or e-mail at contact@fewpb.com for other business needs.
At the center of FPB’s mission is a commitment to our community. We take this seriously in good times and bad. Our first priority is keeping our customers and employees safe and well-informed while minimizing the potential spread of the coronavirus. We have devoted significant resources to protect against possible adverse impacts, and we will continue working hard to provide reliable, quality services.