BEWARE OF SCAM CALLS DURING CURRENT EMERGENCY

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FPB customers in some areas are currently experiencing telecommunications service interruptions due to the ongoing flooding situation. Our teams are actively working to restore services to all affected areas.

 IMPORTANT SECURITY ALERT: We have received reports of scammers calling customers and demanding payment to restore services. Please be aware:

  • We NEVER request payment over the phone to restore services

  • We will NEVER ask you to provide payment information to expedite restoration

  • If your property has not sustained physical damage, no work needs to be performed at your location

 Our restoration efforts are underway across the affected service areas. We appreciate your patience as we work to resolve these issues.

If you receive a suspicious call:

  • Do NOT provide payment information

  • Hang up immediately

  • If you have any concerns about the identity of someone claiming to be from FPB, please call our customer service directly at 502-352-4372

 For the latest information on our restoration efforts, please visit www.FPB.cc or follow us on social media.